Return & Refund Policy

Last updated: 24-jan-2026

Thank you for shopping with us. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused, unopened, and in the same condition that you received it.

• The item must be in its original packaging.

• You must provide a receipt or proof of purchase.

2. Non-Returnable Items

The following items cannot be returned:

• Opened or used products

• Perishable goods (if applicable)

• Personal care / hygiene products (if opened)

• Gift cards or downloadable products

3. Return Process

To initiate a return:

1. Contact us at thegorgias@gmail.com with your order details.

2. We will provide return instructions and the return address.

3. Ship the item back securely.

Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

Once we receive your returned item:

• We will inspect the product.

• Notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method within [5–10 business days].

5. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again

• Contact your bank or payment provider

• If the issue persists, contact us at [your email]

6. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item:

• Contact us within 48 hours  of delivery

• Provide photos or proof

• We will arrange a replacement or full refund at no extra cost

7. Exchanges

We only replace items if they are defective or damaged.
To request an exchange, contact us at thegorgias@gmail.com

8. Cancellations

• Orders can be cancelled within 48 of placing the order.

• Once shipped, orders cannot be cancelled.

9. Contact Us

If you have any questions about our Return & Refund Policy, contact us:

📧 Email: thegorgias@gmail.com
📍 Address: Samaypur delhi 110042

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